Medication Assistance Program
The Medication Assistance Program (MAP) at Livingston HealthCare is a free
program that helps people get the prescriptions they need, but can't
necessarily afford—whether they are uninsured, underinsured or are
simply unable to pay for necessary medications.
Request Medication Assistance
The eligibility process begins by meeting with a MAP advocate to determine
assistance type and eligibility requirements. For a MAP appointment, please
What To Expect at Your First Appointment
Your MAP advocate will determine your eligibility based on the documents
you provide, then complete and submit applications on your behalf. This
process may take some time—usually around 30 minutes, with all needed
documentation. Missing documents may delay the process, so please review
the appointment checklist below for a list of required documents.
Income information for the entire household. This may include federal tax
returns, the current year's social security award letter or two consecutive
Your entire household's out-of-pocket expenses for prescription medications.
Your pharmacy can print out an itemized list of medications you have picked
up for the calendar year, along with their associated prices.
What To Expect after Your First Appointment
After an one-on-one consultation, your MAP advocate will research available
assistance programs that suit your individual situation, so you don't
have to. Your MAP advocate determines your eligibility based on the documents
you provide then, on your behalf, completes and submits applications to
programs you are eligible for. It usually takes 4–6 weeks to receive
a decision and to receive your first delivery of medications. While you
wait, we are availabe to answer any questions that you may have.
Frequently Asked Questions
How much does the program cost?
Nothing. The program is free.
Who Is Eligible?
The following patients are eligible for Livingston HealthCare's Medication
- Any patient in need of medication
- Insured and uninsured patients
- Patients with new insurance coverage
- Low income patients
How long will the application process take?
It usually takes 4–6 weeks from the moment you meet with our program
advocates until you are accepted into a program and your medication is
Where will my medications be shipped?
It depends. Most companies will send the medication to your home, but if
it requires refrigeration or other special handling, it will be delivered
to the Livingston HealthCare pharmacy.
How do I pick up my medications from the Livingston HealthCare pharmacy?
Simply ask a Patient Access team member to alert the pharmacy that you
are here to pick up medication. A pharmacy staff member will bring your
medications to the lobby for you.
Is there additional financial assistance available for my medical needs?
Yes! Livingston HealthCare offers a financial assistance program as well.
To apply, contact Livingston HealthCare Patient Financial Services at
click here for more information.
Our hospital plays the following roles in the Medication Assistance Program:
- Role of patient advocate
- Communicate with drug companies
- Research resources for patients
To speak with the Medication Assistance Advocate at Livingston HealthCare,
please call us at 406.823.6653.