Medication Assistance Program

The Medication Assistance Program (MAP) at Livingston HealthCare is a free program that helps people get the prescriptions they need, but can't necessarily afford—whether they are uninsured, underinsured or are simply unable to pay for necessary medications.

Request Medication Assistance

The eligibility process begins by meeting with a MAP advocate to determine assistance type and eligibility requirements. For a MAP appointment, please call 406.823.6653.

What To Expect at Your First Appointment

Your MAP advocate will determine your eligibility based on the documents you provide, then complete and submit applications on your behalf. This process may take some time—usually around 30 minutes, with all needed documentation. Missing documents may delay the process, so please review the appointment checklist below for a list of required documents.

Appointment Checklist

  • Insurance card(s)

  • Income information for the entire household. This may include federal tax returns, the current year's social security award letter or two consecutive pay stubs.

  • Your entire household's out-of-pocket expenses for prescription medications. Your pharmacy can print out an itemized list of medications you have picked up for the calendar year, along with their associated prices.

What To Expect after Your First Appointment

After an one-on-one consultation, your MAP advocate will research available assistance programs that suit your individual situation, so you don't have to. Your MAP advocate determines your eligibility based on the documents you provide then, on your behalf, completes and submits applications to programs you are eligible for. It usually takes 4–6 weeks to receive a decision and to receive your first delivery of medications. While you wait, we are availabe to answer any questions that you may have.

Frequently Asked Questions

How much does the program cost?

Nothing. The program is free.

Who Is Eligible?

The following patients are eligible for Livingston HealthCare's Medication Assistance Program:

  • Any patient in need of medication
  • Insured and uninsured patients
  • Patients with new insurance coverage
  • Low income patients

How long will the application process take?

It usually takes 4–6 weeks from the moment you meet with our program advocates until you are accepted into a program and your medication is delivered.

Where will my medications be shipped?

It depends. Most companies will send the medication to your home, but if it requires refrigeration or other special handling, it will be delivered to the Livingston HealthCare pharmacy.

How do I pick up my medications from the Livingston HealthCare pharmacy?

Simply ask a Patient Access team member to alert the pharmacy that you are here to pick up medication. A pharmacy staff member will bring your medications to the lobby for you.

Is there additional financial assistance available for my medical needs?

Yes! Livingston HealthCare offers a financial assistance program as well. To apply, contact Livingston HealthCare Patient Financial Services at 406.823.6414, or click here for more information.

Our hospital plays the following roles in the Medication Assistance Program:

  • Role of patient advocate
  • Communicate with drug companies
  • Research resources for patients

To speak with the Medication Assistance Advocate at Livingston HealthCare, please call us at 406.823.6653.