Patient Financial Services
At Livingston HealthCare, we understand that healthcare expenses can have
a significant impact on your budget. We have patient financial service
representatives on our staff to help you create a solution that works
for you. We also have several payment options available, as detailed below.
Patient Financial Assistance
Livingston HealthCare also provides patient financial assistance for uninsured
or underinsured patients who qualify. Based on family income levels, your
services may be provided at a deeply discounted rate. If you are requesting
financial assistance, please
download the financial assistance application here. For more information and/or to request an application, call
Financial Assistance Plain Language Summaries
No Surprises Act
Starting January 1, 2022, the
No Surprises Act will protect certain patients from surprise bills for emergency services
at nonparticipating facilities, services provided by nonparticipating
providers at participating facilities, and air ambulance services from
nonparticipating providers. The No Surprises Act also enables uninsured
or self-pay patients to receive a good faith estimate of the cost of scheduled
care ahead of time.
To learn more,
Affordable Care Act
Livingston HealthCare has Certified Application Counselors on staff to
assist you in applying for and enrolling in the Affordable Care Act's
health insurance exchanges. Certified Application Counselors can help you with:
- Insurance choices
- Answering any specific questions about the Marketplace
- Referrals to the correct state agencies for Medicaid or CHIP programs
All Affordable Care Act assistance is completely free of charge.
To set up an appointment with a Certified Application Counselor, please
call Livingston HealthCare's Patient Financial Services Department
Prompt Pay Discount
If you can pay your balance due in full, we offer you a 10 percent discount
(must be paid in full within 20 days of first statement date).
Please note that the prompt pay discount does not include co-pays or
The Patient Financial Services team will work with patients who have balances
related to urgent, emergent or medically-necessary services and cannot
pay the balance in full within 30 days of the statement date.
Options may include:
- Application to apply for state financial assistance programs (e.g. Medicaid, CHIP).
A short-term payment agreement with Livingston HealthCare.
Payment timeline from date of service to:
3 months $5.00 to $500.00
6 months $501.00 to $1,000.00
9 months $1,000.00 to $2,000.00
12 months $2,001.00
- Application to apply for Livingston HealthCare's Financial Assistance Program.
Livingston HealthCare accepts cash, personal checks, Visa, MasterCard,
American Express and Discover cards. Call
406.823.6414 to speak with a Patient Financial Services customer service representative.
Livingston HealthCare is committed to being transparent about our charges.
The links below will take you to a comprehensive listing of our charges
for inpatient and outpatient services provided by the hospital and a cost
Please note: These tools are not useful tool for comparison shopping with
other hospitals or to estimate what healthcare services will cost you
out-of-pocket. Your own charges and out-of-pocket expenses will depend
on the actual patient care services you receive, the terms of your insurance
coverage, and/or your eligibility for financial assistance.
Health Plan Network Status
Livingston HealthCare accepts many but not all insurance plans so there
is a good chance that your physician and hospital insurance coverage is
welcome here. To learn more about insurance plans that are participating
Update Your Health Plan Information
Email new or updated health plan information, and pictures of your insurance card to
- Please include: Patient Name, Date of Birth, Date of Service, and a picture
of your insurance card, both front and back
Medicare Part B Wellness and Screening
Livingston HealthCare would like to help you maximize your Medicare Part
B wellness benefits. Medicare Part B offers a wellness program with one
initial “Welcome to Medicare” visit in the first 12 months
of enrollment. “Annual Wellness” visits are covered every
12 months after that.
These letters go into more details about what to expect, and what is covered,
for Wellness Visits.
Medicare details more information about the Part B preventive and screening
If you have any questions please call 406-823-6414.
Medicare Disclosure Provider- or Hospital-based Information
Medicaid or Medicare patients only
“Provider-Based” or “Hospital-Based Outpatient”
refers to the billing process for services rendered in a hospital outpatient
clinic or location. This is the national model of practice for large,
integrated delivery systems involved in patient care.
Provider-Based billing offers Livingston HealthCare the ability to accurately
capture facility and professional revenue where we have multiple types
of services in many different providers.
Livingston HealthCare has three (3) “Provider-Based” locations
where there may be two (2) charges for each service provided- a facility
and a professional charge. Patient statements will have both charges listed.
Each health insurance may process these differently and some patient’s
plan will assess higher patient responsibility than one of our other sites.
Livingston HealthCare is not unique in this regard as this is the case
in many integrated health care delivery systems across the country.
Livingston HealthCare’s Provider-Based locations:
For more information on “Provider-Based” or “Hospital-Based
Outpatient” billing please contact our Patient Financial Representatives
Please call a Patient Financial Services representative at
406.823.6414 if you have any questions about your bill, or to get more information.
We look forward to speaking with you!