Patient Financial Services
At Livingston HealthCare, we understand that healthcare expenses can have a significant impact on your budget. We have patient financial service representatives on our staff to help you create a solution that works for you. We also have several payment options available, as detailed below.
Patient Financial Assistance
Livingston HealthCare also provides patient financial assistance for uninsured or underinsured patients who qualify. Based on family income levels, your services may be provided at a deeply discounted rate. If you are requesting financial assistance, please download the financial assistance application here. For more information and/or to request an application, call 406.823.6414.
Here are several helpful documents that may answer questions you have about financial assistance:
- Patient Financial Assistance Policy
- Sliding Fee Schedule
- Rural Health Clinic Patient Financial Assistance Policy
- Rural Health Clinic Sliding Fee Schedule
- Rural Health Clinic Request for Financial Assistance Application
- Financial Assistance Plain Language Summaries
No Surprises Act
Starting January 1, 2022, the No Surprises Act will protect certain patients from surprise bills for emergency services at nonparticipating facilities, services provided by nonparticipating providers at participating facilities, and air ambulance services from nonparticipating providers. The No Surprises Act also enables uninsured or self-pay patients to receive a good faith estimate of the cost of scheduled care ahead of time. To learn more, click here.
Affordable Care Act
Livingston HealthCare has Certified Application Counselors on staff to assist you in applying for and enrolling in the Affordable Care Act's health insurance exchanges. Certified Application Counselors can help you with:
- Insurance choices
- Answering any specific questions about the Marketplace
- Referrals to the correct state agencies for Medicaid or CHIP programs
All Affordable Care Act assistance is completely free of charge.
To set up an appointment with a Certified Application Counselor, please call Livingston HealthCare's Patient Financial Services Department at 406.823.6414.
Prompt Pay Discount
If you can pay your balance due in full, we offer you a 10 percent discount (must be paid in full within 20 days of first statement date). Please note that the prompt pay discount does not include co-pays or UrgentCare services.
The Patient Financial Services team will work with patients who have balances related to urgent, emergent or medically-necessary services and cannot pay the balance in full within 30 days of the statement date.
Options may include:
- Application to apply for state financial assistance programs (e.g. Medicaid, CHIP).
A short-term payment agreement with Livingston HealthCare.
Payment timeline from date of service to:
3 months $5.00 to $500.00
6 months $501.00 to $1,000.00
9 months $1,000.00 to $2,000.00
12 months $2,001.00
- Application to apply for Livingston HealthCare's Financial Assistance Program.
Livingston HealthCare accepts cash, personal checks, Visa, MasterCard, American Express and Discover cards. Call 406.823.6414 to speak with a Patient Financial Services customer service representative.
Livingston HealthCare is committed to being transparent about our charges.
The links below will take you to a comprehensive listing of our charges
for inpatient and outpatient services provided by the hospital and a cost
Please note: These tools are not useful tool for comparison shopping with other hospitals or to estimate what healthcare services will cost you out-of-pocket. Your own charges and out-of-pocket expenses will depend on the actual patient care services you receive, the terms of your insurance coverage, and/or your eligibility for financial assistance.
- Download a comprehensive charge list for Livingston HealthCare Services
- To estimate a cost for your specific procedure, click here.
Health Plan Network Status
Livingston HealthCare accepts many but not all insurance plans so there is a good chance that your physician and hospital insurance coverage is welcome here. To learn more about insurance plans that are participating and out-of-network, click here.
Update Your Health Plan Information
- Email new or updated health plan information, and pictures of your insurance card to PreAccess@livhc.org
- Please include: Patient Name, Date of Birth, Date of Service, and a picture of your insurance card, both front and back
Medicare Part B Wellness and Screening
Livingston HealthCare would like to help you maximize your Medicare Part B wellness benefits. Medicare Part B offers a wellness program with one initial “Welcome to Medicare” visit in the first 12 months of enrollment. “Annual Wellness” visits are covered every 12 months after that.
These letters go into more details about what to expect, and what is covered, for Wellness Visits.
Medicare details more information about the Part B preventive and screening services at https://www.medicare.gov/coverage/preventive-screening-services.
If you have any questions please call 406-823-6414.
Medicare Disclosure Provider- or Hospital-based Information
Medicaid or Medicare patients only
“Provider-Based” or “Hospital-Based Outpatient” refers to the billing process for services rendered in a hospital outpatient clinic or location. This is the national model of practice for large, integrated delivery systems involved in patient care.
Provider-Based billing offers Livingston HealthCare the ability to accurately capture facility and professional revenue where we have multiple types of services in many different providers.
Livingston HealthCare has three (3) “Provider-Based” locations where there may be two (2) charges for each service provided- a facility and a professional charge. Patient statements will have both charges listed.
Each health insurance may process these differently and some patient’s
plan will assess higher patient responsibility than one of our other sites.
Livingston HealthCare is not unique in this regard as this is the case
in many integrated health care delivery systems across the country.
Livingston HealthCare’s Provider-Based locations:
- Livingston HealthCare Gardiner – Medicare Disclosure
- Livingston HealthCare Shields Valley Therapy– Medicare Disclosure
- Livingston HealthCare Sleep Center– Medicare Disclosure
For more information on “Provider-Based” or “Hospital-Based Outpatient” billing please contact our Patient Financial Representatives at 406.823.6414
Please call a Patient Financial Services representative at 406.823.6414 if you have any questions about your bill, or to get more information. We look forward to speaking with you!