Frequently Asked Questions

Q: What methods of payment are accepted?

A: Most insurance will be billed but customers may be required to pay their co-pay at the time of service. Customers without accepted insurance will be required to pay at the time of service. Customers may pay any required cost by check, cash, or credit card.

Q: What medical insurances are accepted?

A: Most commercial and Medicare medical insurances will be billed. UrgentCare does not participate in all medical insurance plans. Customers will need to check with their specific plan to determine if the services will be considered covered and considered in-network.

Q: What medical insurances are NOT accepted?

A: UrgentCare will not accept or bill out of country insurance, Out of State Medicaid, Indian Health Service, Veterans Administration or Workers Compensation. Customers with one of these insurances are welcome to utilize UrgentCare, but will be required to pay at the time of service.

Q: How do I make an appointment?

A: We do not take appointments, UrgentCare is a walk-in clinic. However you can pre-register for a specific same-day time slot through our eScheduling Application.

Q: What services are offered?

A: Advanced care for minor emergencies including but not limited to:

  • Fevers, coughs and flu
  • Sore throats
  • Earaches
  • Cuts, abrasions and lacerations
  • Fractures and sprains
  • Burns
  • Upset stomach and vomiting
  • Allergic reactions
  • Asthma
  • Acute back and neck pain
  • And other medical needs

Q: Do you have on-site x-ray capability?

A: Yes.

Q: What is the telephone number for Livingston HealthCare UrgentCare?

A: We can be reached at 406-222-0030.

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